Frequently Asked Questions
GETTING STARTED
- Where can I work out?
- When can I workout?
- How do I create an account/register?
- Can I use any password?
- How do I login?
- How do I book a session in one of your exclusive venues?
BOOKING A SESSION
AMENDING A BOOKING
PREPARING FOR A SESSION
PRICING AND PAYMENTS
- How much does a session cost?
- How do I pay for a session?
- Are my card details safe?
- Can I pay with PayPal?
- How to change card details
- I have run out of sessions, can I purchase a top-up session?
TRUPLANS
TRUPACKS
CANCELLATION POLICY
OUR TRAINERS
REFERRAL CODES
OUR VENUES
GENERAL
- Why do I receive proposals from other trainers?
- Is TruBe only available in London?
- What is TruBe?
- Why are you called TruBe?
- What services does TruBe offer?
- How do I download the app?