We are sorry to hear that you did not have a positive experience. All of our partners go through rigorous assessments to ensure we only accept therapists who meet the highest standard. Please get in contact with our dedicated customer support team with further details; this will then be escalated and reviewed by our Operations team.
Articles in this section
- Is there a limit to how many sessions I can have a day?
- What should I wear for my Massage?
- Can I have a massage if I am injured or hurt?
- How much space do I need for a massage.
- Do I need to bring/provide any equipment for my massage?
- I did not enjoy the session with my therapist. I want to complain.
- What qualifications do TruBe therapists have?
- How do you screen therapists?
- Do your therapists have insurance?
- How do I become a TruBe therapist?