If the app behaves differently, freezes or generally stopped working, this could be an indication that you need to update it to the latest version.
Please be aware that the Partner app is not available to the general public, so you will not find updates on the App Store or Google Play. Instead, please update your app here.
We are constantly working on the app and release updates on a regular basis, so we would suggest you bookmark the link above.
If the issue continues, please get in touch with us with details and we can investigate further.