What is your refund policy? TruBe Team May 17, 2019 10:16 Updated Purchases of TruPlan's and TruPacks are non-refundable.To discus this further please contact a member of the TruBe team via firstname.lastname@example.org. Related articles How do I contact my trainer/therapist? How do I cancel a TruBe session? Comments 0 comments Please sign in to leave a comment.