Please ensure all your login details are correct. To check which credentials you used to login, just go into the main menu of the app and click on your profile. This will reveal details such as your email address. If you still not sure which account was associated with your original bookings and the proposals, please get into touch with us: firstname.lastname@example.org.
Articles in this section
- I've cancelled my plan and didn't manage to use all of my TruPlan sessions, can I carry them over?
- I have received notification that some trainers have proposed. How do I confirm it?
- I can't see my session request and my proposals, even though I know I've sent it.
- How do I use my promo code?
- I booked a session in the park, but now it looks like it's going to rain. Can I cancel?